Call Taker
Socialtech Workforce
Pretoria, TshwaneOn-siteFull-timeR123 000 p/a
The Call Taker is responsible for providing a high level of customer service to both internal and external customers. The Call Taker will answer incoming calls, respond to inquiries, document information, and provide general support to customers. Call Taker Duties Answer calls from customers, assess their needs, and provide appropriate information and services. Provide customer service and sales support. Investigate customer complaints and provide resolutions. Record customer interactions in a …