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Contact Centre Agent at Salt Employee Benefits | Applying

Contact Centre Agent

Salt Employee Benefits

South AfricaOn-siteFull-time

Role review: The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to obtain outstanding information. The Call Centre Agent provides assistance to the emplo…

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