Coordinator Centurion

To serve as the first point of contact to receive, resolve, follow up, record or escalate queries and / or orders, on key / strategic client / customers in alignment with predefined work objectives (as per agreed standard operating procedures). Internal and External Client Interaction SLM and Ad hoc Reporting CRM Query Management Inbound Telephone Calls Telephonic Query Process CRM Query Process and own training Matric and / relevant higher education in Customer Service or Business Management M…