Coordinator: Client Liason | Healthcare South Africa

Job Function To serve as the first point of contact to receive, resolve, follow up, record or escalate queries and / or orders, on key / strategic client / customers in alignment with predefined work objectives (as per agreed standard operating procedures). Key Performance Areas Internal and External Client Interaction SLM and Ad hoc Reporting CRM Query Management Inbound Telephone Calls Telephonic Query Process CRM Query Process and own training Qualifications required: Matric and / relevant h…