Job Description
To investigate criminal, ethical, tip-off, and fraudulent incidents by examining relevant records and documentation, conducting interviews with internal and external stakeholders, and reporting findings to management. The role prioritises cases based on the likelihood of achieving meaningful outcomes and manages a range of criminal investigations from minor infringements to complex fraud cases in collaboration with law enforcement agencies.
- Ensure optimal utilisation of Fraud tools including timeous Case Management loading systems (BAB, Care, SECM/IC Fraud)
- Daily loading of cases, scanning of orders, maintenance of registers (cases, exhibits, orders etc)
- Execute investigation activities in line with applicable standards and laws to maximize recoveries for the Bank
- Measured by the achievement of the target achieved for the area under control
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
- Actively participate in key internal forums and share information and insights with colleagues across the Bank
- Cultivate and manage objective working relationship with variety of stake holders including with collaboration with end user segments, band and support units (Business, Finance, Central Credit, Human Capital, WesBank, Treasury). Subpoenas and dates are met
Experience & Qualifications
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
03/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.