IT Support Technician

Introduction PURPOSE OF THE JOB To provide day-to-day technical support to users, maintain IT infrastructure, troubleshoot hardware and software issues, administer company systems and ensure the availability, security and performance of IT resources across the business. Duties & Responsibilities Duties include: 1. User Support and Helpdesk Provide first and second-line IT support to employees. Resolve hardware, software, printer, network and system-related issues. Log, track and close support t…